Terms & Conditions
Effective Date: 25 April 2025
Welcome to NB Exports. These Terms & Conditions govern the use of our website, www.nbexportsindia.com (the “Site”), and any services or products provided through the Site. By accessing or using the Site, you agree to comply with and be bound by these Terms & Conditions.
Please read these terms carefully. If you do not agree with any part of these terms, you must refrain from using our Site.
1. Acceptance of Terms
By accessing or using the Site, you confirm that you are at least 18 years of age, or have the consent of a parent or legal guardian to use the Site. You agree to abide by these Terms & Conditions, as well as any additional terms that may be posted on the Site from time to time.
2. Product Information and Availability
We strive to ensure that the product descriptions, pricing, and availability are accurate. However, we do not guarantee that the products listed on the Site will be available or that the product descriptions are error-free. We reserve the right to modify or discontinue any product without prior notice.
3. Order Acceptance and Cancellation
Once you place an order on the Site, we will send you an order confirmation. This is not an acceptance of your order. We reserve the right to cancel or refuse an order for reasons such as:
- Product availability
- Errors in pricing or product description
- Issues with payment or fraud prevention
You may cancel or modify your order before it is processed, provided it hasn’t been dispatched. For cancellations, please contact us at info@nbexportsindia.com as soon as possible.
4. Pricing and Payment
All prices on the Site are listed in [Currency]. Prices may change without prior notice, and the final price of your order will be calculated at the time of checkout, including applicable taxes and shipping fees.
We accept payments via secure payment gateways, including credit/debit cards, bank transfers, and B2B payment gateways for wholesale orders. Payments are processed securely, and we do not store your sensitive payment information.
5. Shipping and Delivery
We offer global shipping through reputable carriers. Delivery times vary depending on your location and the shipping method chosen. Shipping charges will be calculated at checkout based on the weight, destination, and delivery option.
For further details, please refer to our Shipping & Returns Policy.
6. Customs and Import Duties
Customers are responsible for any customs fees, import duties, or taxes imposed by their country when the order arrives. NB Exports is not responsible for any additional charges incurred during international shipping.
7. Returns and Refunds
We accept returns under specific conditions, as outlined in our Shipping & Returns Policy. If you receive a damaged or incorrect item, please notify us within [number of days, e.g., 7 days] of receiving your order. Returns are subject to approval, and you may be required to provide proof of damage or defect.
Refunds will be processed after we have received and inspected the returned items. Please allow [number of days] for the refund to be credited to your payment method.
8. Privacy and Data Protection
Your privacy is important to us. We process your personal data in accordance with our Privacy Policy. By using our Site, you consent to the collection and processing of your personal data as described in the Privacy Policy.
9. User Account and Responsibilities
To access certain features on the Site, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to:
- Provide accurate and up-to-date information when creating an account.
- Immediately notify us of any unauthorized use of your account.
- Refrain from using the Site for unlawful activities or in a way that may harm or interfere with the operation of the Site.
10. Intellectual Property
All content on the Site, including text, images, logos, and trademarks, is owned by NB Exports or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or create derivative works of any content on the Site without our prior written consent.
11. Limitation of Liability
To the fullest extent permitted by law, NB Exports is not liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products, including but not limited to loss of profits, loss of data, or damage to property.
Our liability, in any case, will not exceed the amount paid by you for the product in question.
12. Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts located in Lucknow, Uttar Pradesh, India.
13. Indemnification
You agree to indemnify and hold harmless NB Exports, its affiliates, directors, employees, and agents from any claims, damages, losses, and expenses arising from your violation of these Terms & Conditions or any unlawful use of the Site.
14. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. By continuing to use the Site after changes are posted, you accept and agree to the updated Terms & Conditions.
15. Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at:
Email: info@nbexportsindia.com
Phone: +91 70039 88334
Address:
Hussain Badi, Kakori, Lucknow, Uttar Pradesh, India (Head Office & 2nd Manufacturing Unit)